Improving your billing process is not impossible, and a implementing best practices can help reduce write-offs, improve cost recovery, and, ultimately, lead to more satisfied clients and attorneys.
The matrix is a straight-forward way to evaluate clients—and tailor your cost-recovery strategy to match, whether you're dealing with frequent, well-funded litigants or the most cost-sensitive clients
The ability for individuals to request the data organizations collect about them is a central feature of a new wave of privacy laws. But what do those requests require and how can they be fulfilled?
If you’ve experienced pushback from clients on discovery costs, you’re not alone. In our recent survey, 89% of law firms said they received resistance from clients around the cost of discovery.
In more cases, across more practice areas, social media evidence is playing a critical role, but the best way to collect and preserve that evidence can vary significantly by platform. Find tips here.