When is an On-Demand plan my best option?
On-Demand plans are ideal for customers with infrequent use, one-off matters, or for taking Logikcull for a no-risk test drive beyond the trial period. Try Logikcull with no strings attached and no long-term contract, and experience first hand why it’s the top-ranked discovery solution by G2Crowd, Capterra, Gartner and every other third-party review service.
Do you offer free trials?
Yes! You can try Logikcull with all premium features for free for 7 days and with up to 10 GB of your own data. Get started here.
Other than data uploads, will I incur any additional data-related charges, such as those for data expansion or downloads?
No! Data charges are assessed once upon upload and are based on the size of your data prior to being processed in Logikcull. While your data might expand upon processing and be reflected in a higher data storage amount in your Logikcull admin panel, you will only be charged for the pre-processed size of the data. Similarly, if your data size decreases upon upload (e.g. due to deduplication of data), you will still be charged for the pre-processed size of the data. You may also notice that your data storage size grows when downloading files from Logikcull. This will not contribute to your uploaded data size and will not have any impact on your billing statement.
How will I be billed under the On-Demand plan?
The On-Demand plan is made up of two components: projects and data. You will be charged a flat rate of $395 per month for every project created in Logikcull. Additionally, there is a one-time $25 per gigabyte upload charge. The amount of data you are billed for is calculated based on the data’s pre-processed, pre-expansion size (e.g. if you upload a 10 gigabyte ZIP file, you pay for exactly 10 GB). The per-project rate of $395 does not increase or decrease based on project size or any other factors. So, for example, projects with 10 gigabytes of data stored and 1 terabyte of data stored will be charged at the same rate, $395, after the first month.
How much do you charge for support?
Nada! Niente! Nichts! Nothing! Logikcull is not an eDiscovery vendor, so we don’t charge like one. Our award-winning customer support is available 24/7/5 via in-app chat, email or phone at no additional cost. Subscription customers receive the same level of support on weekends and holidays.
How many documents are in a gigabyte?
The answer is “it depends”—primarily on the type and nature of your data. As a rule of thumb, a gigabyte is between 3,000 and 5,000 documents (e.g. email, PDF).
I’ve signed up for the On-Demand plan. How long does my payment term last?
There are no contracts and no commitments under Logikcull’s On-Demand plan. You will simply be billed for each month in which you have a project with at least one byte of data (i.e. one document) in it. Should you delete a project or remove all data from a project, you will not be billed for that project the following month.
What are the advantages of a subscription?
Dealing with claims, open records requests, or low-data matters? We'll help you find a solution. Subscriptions are tailored to your needs. Generally, subscription customers receive volume discounts and access to premium features, such as bulk redactions, advanced data reduction tools, unlimited data archiving, cloud integrations, project templates, and advanced reporting abilities. Contact us for more information.
Is the On-Demand plan prorated?
Your monthly per-matter rate is not prorated based on the day of the month you upload data for the first time. For example, customers who activate their accounts on Jan. 15 will assume the second month's matter cost on Feb. 1. Data rates are prorated and do not recur. So .5 GB uploaded to Logikcull will result in a one-time cost of $12.50.