Frequently Asked Questions
Everything you need to know about Logikcull, from your first upload to your final production. Can’t find what you’re looking for? Our experts are one click away in the app.
About Logikcull
Logikcull is cloud-based eDiscovery software that empowers legal teams to manage eDiscovery end-to-end, from legal hold to production, in one platform. You can preserve, collect, process, search, review and produce documents without outside vendors or specialized technical skills.
Logikcull is built for corporate legal departments and law firms of every size, state and local government agencies, and colleges and universities. Customers range from boutique firms to large enterprises and city governments.
Common use cases include:
• Litigation discovery and early case assessment (ECA)
• HR and internal investigations, including Slack investigations
• Subpoena response
• FOIA and public records requests
• Data subject access requests (DSARs)
• Legal hold and preservation
Logikcull is part of the Reveal family of products. Onna, our sister platform, collects data from cloud apps and sends it straight into Logikcull for review. Reveal Hold manages legal holds. Together, the three products make up the Corporate Suite, a comprehensive offering for in-house teams with best-in-class capabilities to manage eDiscovery end-to-end.
Logikcull for Public Records is a dedicated workflow for government and education teams. It takes a records request from intake to disclosure in one place, with automated redaction and PII detection built in.
No. Logikcull is designed for powerful simplicity. Most users learn the basics in under 30 minutes, whatever their level of eDiscovery experience.
Getting Started and Uploading Data
Within minutes. Logikcull runs entirely in your web browser, so there is no software to install, no servers to set up and no lengthy deployment. Create a project, add your data, and start reviewing.
Yes. Every Pay As You Go account includes a sample matter so you can test the platform with no commitment. When you're ready, add a credit card and start uploading your own data. You can also request a demo to see it with a specialist.
There are three ways:
• Drag and drop files or folders straight from your computer.
• Connect directly to sources like Microsoft 365, Google Workspace, Slack and Box.
• Collect through Onna from 31+ cloud apps, then export straight into Logikcull.
Logikcull handles the formats legal teams see every day: email containers and messages, Microsoft Office and PDF files, images, chat data, compressed archives and audio/video files. Embedded files and attachments are extracted automatically, so nothing is hidden inside a container.
The average upload completes in under 30 minutes. Very large uploads take longer, and you'll see progress in the app while processing runs.
Yes. You can upload incoming productions, including load files, and review them alongside your own data with the same search and tagging tools.
No. All plans include unlimited users and unlimited projects, so you can invite co-counsel, clients and experts without paying per seat.
Processing, Search and Culling
Uploading kicks off dozens of automated processing steps, including deduplication, email threading, family grouping, indexing and OCR. When it finishes, every document is searchable by text and metadata, and an in-app processing report shows exactly what was processed. On average, your data gets reduced by 40% just by automatically culling irrelevant documents through processing.
Yes. Logikcull automatically OCRs and images every document. It also extracts text from embedded images, scanned pages and other visual content, so nothing slips through a keyword search.
Deduplication and filtering typically reduce collection volume by about 70%. Culling Intelligence™ smart filtering is designed to remove 70–90% of non-responsive data before anyone starts reviewing.
You can mix and match approaches:
• Filters by sender, domain, date, file type, custodian, tags and more.
• Boolean search with an intuitive search builder for complex logic.
• Logikcull AI includes a GenAI engine for plain-English questions across your data.
Logikcull AI is the company's proprietary generative AI fact-finding and data synthesis engine. Ask a question in natural language and get back a concise answer with citations to the underlying documents. It's a fast way to identify key facts, timelines and custodians.
Suggested tags analyze the documents you've already coded and surface "like kind" documents. They help you find similar material fast without building new searches.
Yes. Logikcull can pull data directly from Slack and organize Slack conversations so you see full context, not isolated messages. Subscription plans add chat filtering for Slack to cut noise before review.
Review, Tagging and Collaboration
Open any document in the browser-based viewer and code it with customizable coding panels. You can review documents one at a time, batch them out to reviewers, or apply tags in bulk.
Yes. Create your own tags for responsiveness, issues, privilege, confidentiality or anything else your matter needs. Tag single documents or thousands at once with bulk actions.
Point, click, redact. Redact individual passages or use automated rules to detect and redact sensitive information, with labels and exclusions for greater accuracy. Subscription plans add Global Redactions to redact terms across multiple documents.
Yes. PII detection automatically flags sensitive data such as Social Security and bank account numbers, so you can review and redact it quickly. This is especially useful for DSARs, public records requests and HR matters.
Yes. Highlight, annotate and comment on documents. Notes can be private or shared with the rest of your team.
Invite them to the project. Because users are unlimited, there's no extra cost. Granular permissions let you control exactly what each person can see and do.
Yes, on Subscription and Corporate Suite plans. A/V transcription turns recordings into searchable text you can review and tag like any other document.
Productions and Exports
Use the three-step production wizard. Pick your documents, choose your format and settings, and produce. No production specs or technical expertise required.
You can produce natives, single-page TIFFs, multi-page PDFs, JPEGs and more, along with standard load files.
Yes. Save production templates so Bates numbering, confidentiality endorsements and redactions stay consistent across productions and matters.
Yes. Logikcull generates privilege logs automatically from your privilege coding, saving hours of manual work.
Download documents and load files to your computer, or share them through a secure link. Shared links show you exactly who accessed the production and when.
No. Every plan includes unlimited downloads.
Legal Hold
Yes. Issue, track and manage legal holds in one place instead of spreadsheets and email chains. Send hold notices and collection instructions directly from the platform.
A central dashboard shows hold status and which custodians have acknowledged, are outstanding, or have been released.
Yes. Schedule follow-up reminders, non-acceptance notifications and escalations so no custodian falls through the cracks.
Reveal Hold is the dedicated legal hold and preservation product included in the Corporate Suite. It adds custodian questionnaires, in-place preservation, a full audit trail and reporting, plus unlimited legal holds.
Yes, with the Corporate Suite. Reveal Hold, Onna and Logikcull work as one connected workflow, so data moves from preservation to collection to review and production without handoffs between vendors.
Public Records Requests
Logikcull for Public Records runs every request through one workflow, from intake to disclosure. Your team can capture and manage requests, collect records, cull, search, redact and send responses without switching between systems.
Yes. Requesters submit through a secure, agency-branded portal with configurable forms, and they can follow each request's status in real time. The portal is included for government and education agencies.
Triage, assign and manage every request from one workspace. Templated status emails and a full communication history keep everyone on the same page.
Each request is tracked against its due date, with automatic reminders so nothing slips past the clock.
Collect directly from Microsoft 365, Google Workspace and Slack with point-and-click integrations. You can also drag and drop any file type, which triggers 300+ automatic processing steps.
Culling Intelligence™ trims 70–90% of irrelevant data before review begins. From there, use Logikcull AI to search your records in plain language and get cited answers. Smart tags automatically flag PII, privileged communications and more.
PII is detected and redacted automatically across your entire set. You can apply exemptions from a built-in library of FOIA exemption codes, redact in bulk, and even redact audio. Every redaction is captured in a detailed audit trail.
Configurable exemption logic supports FOIA, FERPA, US state open-records laws, UK and EU freedom of information regimes, and the Dutch Woo. Templates tailored to local laws are available for dozens of municipalities.
Send completed, redacted records back to the requester through the same portal they used to submit the request.
Yes. Built-in reporting shows request volume, response times and team workload, so you can demonstrate the load you're carrying and the deadlines you're meeting.
No. Logikcull for Public Records is built for public servants, not specialists. Most new users are self-sufficient within an hour, with no IT project or implementation consultant required. Learn more on the Logikcull for Public Records page.
Pricing and Billing
Three plans, built around how often you have matters and how much of the workflow you want in-house. See current rates on the pricing page.
Pay As You Go is a monthly plan with no commitment, built for starting a matter today. It includes automated processing, search, review, redaction and production, plus unlimited users, projects and downloads, 24/5 in-app support, and onboarding and training.
Logikcull Subscription is an annual plan for teams with ongoing review and production. It includes everything in Pay As You Go, plus Reveal AI fact-finding, A/V transcription, Slack chat filtering, data archiving, PII detection and global redactions, and premium support and training.
Corporate Suite is an annual plan for in-house teams that want to own the full workflow from hold to production. It includes everything in the Subscription, plus unlimited legal holds through Reveal Hold and data collection from 31+ sources through Onna.
Pay As You Go is billed monthly with no commitment. You pay based on the amount of data stored each month, with a 10 GB minimum. There are no per-user fees.
Subscriptions come as storage-based or matter-based plans. Storage-based plans include reusable blocks of data storage. Matter-based plans include a set number of matters and charge a one-time fee for data uploaded.
Logikcull AI for fact-finding is included in the Logikcull Subscription and Corporate Suite plans.
Yes. Pay As You Go includes easy matter bill-back. Most firms on subscription plans bill clients per GB per month, and our team can help you set reasonable rates so costs are allocated fairly across clients.
No. Users, projects and downloads are unlimited on every plan, so your bill is driven by data volume, not headcount.
Security, Privacy and Compliance
Your data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256 encryption. All traffic in and out of Logikcull is protected against DDoS attacks, zero-day exploits and hacking attempts.
Logikcull runs on Amazon Web Services (AWS) in US and EU data centers. Hosting spans multiple availability zones with daily backups and 99.99% uptime.
Logikcull is SOC 2 Type II certified and audited, and compliant with HIPAA, GDPR and ISO 27001.
Admins control access with granular permissions, single sign-on (SSO) and two-factor authentication (2FA). Accounts can auto-disable after a set number of days, and access can be provisioned or revoked in minutes.
Yes. Logikcull logs user activity with timestamps for a complete chain of custody. Shared productions also record who accessed them and when.
Third-party security tools scan the platform continuously, and our team runs internal penetration tests on infrastructure, containers and systems. Every issue found is tracked until it's fixed.
Visit the Logikcull Trust Center to learn about our security posture and request access to security documentation.
Integrations and Data Sources
Logikcull integrates directly with the most common sources of evidence, including Microsoft 365, Google Workspace (including Google Vault), Slack and Box. See the full list on our integrations page.
No. Once IT grants access to a source, your legal team can configure collections, set parameters and pull data on demand.
You may use Onna, our sister collection platform. Onna preserves, collects and searches data from 31+ cloud apps, such as Salesforce, Zoom and OpenAI, then exports it directly into Logikcull. You can also drag and drop any exported files.
Yes. Collected data is automatically deduplicated, indexed and organized by sender, domain, date and more, exactly like a drag-and-drop upload.
Support and Training
Click the in-app chat to reach our support experts. Pay As You Go includes 24/5 in-app support, and Subscription and Corporate Suite plans add premium support.
Yes. Every plan includes initial onboarding and training. Subscription and Corporate Suite plans add premium training for your team.
The Logikcull support documentation covers features step by step. For self-paced courses, visit the Reveal Academy Logikcull catalog.
Follow Product Updates for release news, and join our webinars for live walkthroughs and best practices.
Request a demo or contact us, and we'll show you how to manage discovery from hold to production.


